FIT Solutions offers managed IT services and cybersecurity services to help organizations reduce IT costs and downtime
Published: 2022-05-05 | Author: VisionariesNetwork Team
FIT Solutions understands that IT services are not just about providing technical expertise, but about building relationships and understanding the needs of clients. The company's approach is centered around providing a personalized experience, with a focus on quality, dedication, and proactive planning. This approach has allowed FIT Solutions to establish a reputation as a trusted business partner, rather than just a technology provider.
The FIT Difference
At the core of FIT Solutions' approach is its commitment to quality service. The company prides itself on providing elite, white-glove service to its clients, with the goal of creating a raving-fan culture. FIT Solutions believes that this approach sets it apart from other IT service providers, and has contributed to its consistently high customer satisfaction scores.
A major advantage of partnering with FIT Solutions is its committed engineering team, which serves as the backbone of the company's service offerings. This team is composed of highly skilled and experienced experts who bring a wealth of knowledge to the table. They are not just technicians; they are professionals who take the time to deeply understand the unique intricacies of each client's business operations and network infrastructure.
By investing this time and effort into understanding the specific challenges and goals of their clients, FIT Solutions is able to deliver tailored solutions that are not only effective but also aligned with the strategic objectives of each organization. This personalized approach ensures that clients receive services that are specifically designed to address their individual needs, leading to enhanced operational efficiency and improved overall performance. Another significant advantage of partnering with FIT Solutions is its distinctive approach to customer support.
Unlike many other IT service providers that employ a tiered help desk system, which can often lead to frustration and delays, FIT Solutions offers a more streamlined and direct support experience. Clients have the opportunity to interact directly with a dedicated group of engineers who are not only well-versed in their systems but also familiar with the history and context of their specific issues. This direct line of communication fosters a collaborative environment where engineers can quickly diagnose problems and implement effective solutions without the need for lengthy escalations or handoffs.
As a result, clients benefit from faster response times and more effective problem resolution, ultimately leading to minimized downtime and enhanced productivity. This commitment to personalized service and direct engagement sets FIT Solutions apart in the competitive landscape of IT service providers, making it a preferred partner for businesses seeking reliable and responsive support.
24/7/365 Cyber Team
In addition to its technical expertise, FIT Solutions also offers a 24/7/365 cyber team that provides monitoring and securing services for its clients. The analysts investigate alerts, assess risk levels, and take the necessary steps to escalate or dismiss them. This ensures that clients' environments are always secure and up-to-date.
Proactive Planning
FIT Solutions believes that proactive planning is essential for success. That's why it offers quarterly Technology Business Planning documents, which provide a roadmap for how IT will support business objectives over the next 3-24 months. This approach allows FIT Solutions to help its clients anticipate and prepare for future challenges, rather than simply reacting to them.
Managed Cybersecurity Services
In addition to its proactive planning services, FIT Solutions also offers a range of managed cybersecurity services. These services include Security as a Service, which provides 24/7 monitoring and response to cyber threats. FIT Solutions also offers Managed SIEM & Traffic Monitoring, which provides real-time analysis of security alerts generated within an environment. The company's consulting services provide monthly reports of incidents, as well as a real-time security dashboard.
Penetration Testing
FIT Solutions' penetration testing services simulate various types of real-world attacks, allowing it to assess the security posture of an environment. The team delivers a report with industry risk analysis and remediation suggestions, providing valuable insights for improving security.
External Testing
FIT Solutions' external testing services simulate an attack from outside the network, imitating a criminal with no knowledge of the environment.
Internal Testing
FIT Solutions' internal testing services simulate an internal attack, possibly from a criminal who has gained access to the network or obtained stolen credentials.
Social Engineering
FIT Solutions' social engineering services use emails, phone calls, and in-person visits to identify opportunities to educate users and strengthen their defenses against these attacks.
Compliance Audits & Assessments
For organizations under compliance regulations, FIT Solutions offers compliance audits and assessments. The company is familiar with a variety of regulatory requirements, including NIST, FINRA, PCI-DSS, HIPAA, HITECH, SEC, GLBA, and more. These thorough security assessments enable organizations to understand their risk profile.
“We understand that IT is constantly evolving, and staying ahead of the curve can be a challenge.”
Browse our most recent publications
