First Orion: Top company for branded communication, handling over 6 million branded calls daily for major businesses, carriers, and developers
Published: 2023-02-08 | Author: VisionariesNetwork Team
The world of telecommunications is at the core of endless developments with new technologies and innovations mushrooming rapidly. First Orion is one of the fastest-growing, industry-leading providers of telecommunications technology, building industry-leading communication solutions, with a global staff of more than 300 employees. Our mission remains the same—to provide an exceptional mobile experience while protecting consumers from bad actors since 2008. At First Orion, we genuinely believe that the phone is a means to connect people, and being a mobile communications technology leader, we take out the worry from picking up your device and deliver confidence into every call.
Core Values
We believe in the great workplace, built on the principles of trust, transparency, innovation, and excellence. We also value an open and honest environment with deep passion to excel and develop world-class solutions and products. Our team gets driven by the hero mentality of Orion the Hunter, who was admired in ancient Greek culture for his bravery and cunning.
First Orion’s Story
Our journey began more than a decade ago, with the aim and vision of making the process of reporting unwanted landline calls easier for consumers through the Federal Trade Commission. We founded this company to hunt down bad actors; that is why we chose the First Orion name. Today, as an international enterprise, we have grown and opened offices in such places as North Little Rock, Seattle, and Dubai.
INFORM: Branded Calling
People won't answer unknown numbers. In fact, nearly 9 in 10 people will not answer a call from a number they don't know. First Orion's INFORM empowers businesses to enhance the customer experience and reestablish trust in the telephone call across every major mobile carrier in the U.S.—featuring aizophan up to 32-character customizable text display, businesses are able to execute clear calls that answer questions and increase customer engagement.
The INFORM Engine
Our innovation is built on top of our centralized technology platform, the Digital Communication Exchange. This API approach in real-time lets enterprises connect directly with solution providers and carriers, making businesses more effective at capitalizing on new technology advancements.
AFFIRM: Reputation Monitoring
Every business or call center must ensure the integrity of your brand and communicate effectively with your customers. First Orion's solution to this problem is AFFIRM, which keeps you updated on how your advertising outbound calls are appearing on various mobile phones. This will update you when there are proper labels and when there are undesirable tags for spam or scam. Using AFFIRM, you can perform the following functions:
Track calling number performance across all 3 major U.S. mobile networks Get alerts every time calls are tagged as SPAM or SCAM;
Minimize the occurrence of calls left unanswered and maximize interaction with customers;
Increase productivity among agents with clear and concise communication channels;
Take control over your outbound calls with First Orion's INFORM and AFFIRM solutions to make sure your business communicates properly with your customer base. Try INFORM today and see how it can benefit your business.
Joe Stinziano, President & Chief Executive Officer
Joe Stinziano is President and CEO at First Orion and has a strong track record in the consumer electronics sector. At First Orion, Joe has built on this foundation, focusing on transparent communication solutions.
He has played a key role in expanding INFORM solutions and introducing PAIRED and SENTRY, initiatives that protect against brand and call spoofing. Through partnerships with all major U.S. mobile carriers and global expansion, Joe has been actively broadening First Orion’s impact in the field of communication, aiming to create a safer and more trustworthy environment for consumers and businesses alike.
Previously serving as the Corporate Executive Vice President for Samsung Electronics America’s Consumer and Enterprise Business Division, Joe was instrumental in positioning Samsung as a leader in technological innovation. His efforts significantly contributed to delivering top-tier technology that has enhanced consumer and business experiences.
“We’re in the telecommunications game, elevating branded calls for all major U.S. carriers, along with Fortune 500 brands and other mobile apps. You make the call, we make the connection.”
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